Terms and Conditions
Last updated: 17.04.2026
These Terms and Conditions govern the use of Zegfest.com, ticket purchases, event registration, and participation in events organized by or in partnership with Zegfest.
By using the website, purchasing a ticket, registering for an event, or attending a Zegfest event, you confirm that you have read, understood, and agree to these Terms and Conditions.
1. Organizer Information
Zegfest is an event organizer and/or event platform that organizes cultural, educational, entertainment, business, networking, and other types of events in multiple countries.
Organizer: ZEG Stories LLC
Company ID / Registration Number: 405378719
Registered Address: Kostava Str.67, Tbilisi
Email: info@zegfest.com
Website: Zegfest.com
2. Use of the Website
You agree to use the website lawfully and in good faith. You must not use the website in a way that damages Zegfest, other users, event operations, ticketing systems, payment systems, or the reputation of Zegfest.
You must not:provide false or misleading information;use another person’s payment method without authorization;attempt to purchase tickets fraudulently;resell tickets illegally or in violation of event-specific rules;interfere with the security, availability, or functionality of the website;use automated systems, bots, or scraping tools without permission;behave at an event in a way that may endanger guests, staff, performers, speakers, venues, or partners.
3. Ticket Purchases
Tickets may be purchased through Zegfest.com or other official sales channels approved by Zegfest.
When purchasing a ticket, you must provide accurate information, including your name, surname, email address, and any other information required for the event.
After successful payment, the ticket may be sent to the email address provided during purchase or made available through the relevant ticketing platform.
Zegfest is not responsible if a ticket is not received because the customer entered an incorrect email address or contact information.
4. Ticket Validity
A ticket grants access to a specific event only if the ticket:was purchased through an official sales channel;has not been cancelled;has not already been used;matches the relevant event, date, ticket type, and category;passes the QR code, barcode, or other ticket verification process.
Zegfest may request proof of identity, ticket confirmation, payment confirmation, or other reasonable information to verify the ticket holder.
5. Ticket Transfer
Ticket transfer to another person may be allowed only if the specific event rules permit it.
If a ticket is personalized, Zegfest may require the ticket holder’s details to be updated before the event. Zegfest may refuse entry if the ticket details do not match the attendee and the event requires identity verification.
6. Event Entry and Conduct
Zegfest reserves the right to refuse entry or remove a person from an event if the person:violates these Terms and Conditions;violates event-specific rules;behaves aggressively, offensively, unsafely, or disruptively;attempts to enter with a fake, invalid, cancelled, or already-used ticket;fails to comply with security checks;violates venue rules or applicable laws;endangers other guests, staff, speakers, performers, partners, or the venue.
In such cases, Zegfest may refuse to refund the ticket, unless otherwise required by applicable law.
7. Event Program, Time, Venue, and Changes
Zegfest may change the event schedule, program, speakers, artists, performers, venue layout, partners, or other organizational details where reasonably necessary.
Minor changes, such as changes to the order of the program, replacement of a speaker, adjustment of timing, or venue layout changes, do not automatically create a right to a refund.
If there is a material change, such as cancellation of the event, postponement to another date, or relocation to a materially different venue or city, Zegfest will inform customers and apply the Refund and Cancellation Policy.
8. Payments
Payments are processed through the payment methods shown at checkout.
Payment processing may be handled by third-party payment providers. Zegfest does not store full card details if the payment is processed by a third-party payment provider.
The customer is responsible for ensuring that the payment information is correct and that the payment method is authorized.
9. Pricing and Taxes
Ticket prices may vary depending on the event, country, currency, ticket category, availability, and sales phase.
The final checkout price may include the ticket price, applicable taxes, payment provider fees, platform fees, service fees, or currency conversion costs.
All important costs should be shown to the customer before payment.
10. Intellectual Property
All website content, including text, logos, designs, images, videos, graphics, branding, layouts, and event materials, belongs to Zegfest or its licensors, unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or use Zegfest content for commercial purposes without prior written permission.
11. Photography and Video at Events
Photography, video recording, livestreaming, and media coverage may take place at Zegfest events.
By attending an event, you understand that you may appear in general event photos or videos. These materials may be used by Zegfest for marketing, archival, informational, social media, press, or promotional purposes.
If you have a specific concern about the use of your image, you may contact us at info@zegfest.com.
12. Third-Party Services
Zegfest may use third-party services for ticketing, payments, email delivery, analytics, marketing, hosting, event access control, security, and customer support.
Zegfest is not responsible for third-party service interruptions, technical failures, or policies, except where required by applicable law.
13. Liability Limitation
Zegfest takes reasonable steps to organize safe and high-quality events, but Zegfest is not liable for circumstances outside its reasonable control, including:natural disasters;war, unrest, strikes, or government restrictions;pandemics or public health restrictions;border, visa, or travel issues;airline or transport cancellations;venue-related emergencies;third-party service failures;customer’s personal circumstances.
Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
14. Force Majeure
Zegfest is not responsible for failure or delay caused by events beyond its reasonable control, including natural disasters, government actions, public safety restrictions, technical failures, acts of war, terrorism, pandemics, venue closure, or other force majeure events.
If such circumstances affect an event, Zegfest will communicate available options to customers in accordance with applicable law and the Refund and Cancellation Policy.
15. Governing Law and Disputes
These Terms are governed by the laws of Georgia, unless event-specific terms state otherwise.
If a dispute arises, the parties will first attempt to resolve it through communication. If the dispute cannot be resolved, it will be handled according to applicable law and the competent court or authority.
These Terms and Conditions govern the use of Zegfest.com, ticket purchases, event registration, and participation in events organized by or in partnership with Zegfest.
By using the website, purchasing a ticket, registering for an event, or attending a Zegfest event, you confirm that you have read, understood, and agree to these Terms and Conditions.
1. Organizer Information
Zegfest is an event organizer and/or event platform that organizes cultural, educational, entertainment, business, networking, and other types of events in multiple countries.
Organizer: ZEG Stories LLC
Company ID / Registration Number: 405378719
Registered Address: Kostava Str.67, Tbilisi
Email: info@zegfest.com
Website: Zegfest.com
2. Use of the Website
You agree to use the website lawfully and in good faith. You must not use the website in a way that damages Zegfest, other users, event operations, ticketing systems, payment systems, or the reputation of Zegfest.
You must not:provide false or misleading information;use another person’s payment method without authorization;attempt to purchase tickets fraudulently;resell tickets illegally or in violation of event-specific rules;interfere with the security, availability, or functionality of the website;use automated systems, bots, or scraping tools without permission;behave at an event in a way that may endanger guests, staff, performers, speakers, venues, or partners.
3. Ticket Purchases
Tickets may be purchased through Zegfest.com or other official sales channels approved by Zegfest.
When purchasing a ticket, you must provide accurate information, including your name, surname, email address, and any other information required for the event.
After successful payment, the ticket may be sent to the email address provided during purchase or made available through the relevant ticketing platform.
Zegfest is not responsible if a ticket is not received because the customer entered an incorrect email address or contact information.
4. Ticket Validity
A ticket grants access to a specific event only if the ticket:was purchased through an official sales channel;has not been cancelled;has not already been used;matches the relevant event, date, ticket type, and category;passes the QR code, barcode, or other ticket verification process.
Zegfest may request proof of identity, ticket confirmation, payment confirmation, or other reasonable information to verify the ticket holder.
5. Ticket Transfer
Ticket transfer to another person may be allowed only if the specific event rules permit it.
If a ticket is personalized, Zegfest may require the ticket holder’s details to be updated before the event. Zegfest may refuse entry if the ticket details do not match the attendee and the event requires identity verification.
6. Event Entry and Conduct
Zegfest reserves the right to refuse entry or remove a person from an event if the person:violates these Terms and Conditions;violates event-specific rules;behaves aggressively, offensively, unsafely, or disruptively;attempts to enter with a fake, invalid, cancelled, or already-used ticket;fails to comply with security checks;violates venue rules or applicable laws;endangers other guests, staff, speakers, performers, partners, or the venue.
In such cases, Zegfest may refuse to refund the ticket, unless otherwise required by applicable law.
7. Event Program, Time, Venue, and Changes
Zegfest may change the event schedule, program, speakers, artists, performers, venue layout, partners, or other organizational details where reasonably necessary.
Minor changes, such as changes to the order of the program, replacement of a speaker, adjustment of timing, or venue layout changes, do not automatically create a right to a refund.
If there is a material change, such as cancellation of the event, postponement to another date, or relocation to a materially different venue or city, Zegfest will inform customers and apply the Refund and Cancellation Policy.
8. Payments
Payments are processed through the payment methods shown at checkout.
Payment processing may be handled by third-party payment providers. Zegfest does not store full card details if the payment is processed by a third-party payment provider.
The customer is responsible for ensuring that the payment information is correct and that the payment method is authorized.
9. Pricing and Taxes
Ticket prices may vary depending on the event, country, currency, ticket category, availability, and sales phase.
The final checkout price may include the ticket price, applicable taxes, payment provider fees, platform fees, service fees, or currency conversion costs.
All important costs should be shown to the customer before payment.
10. Intellectual Property
All website content, including text, logos, designs, images, videos, graphics, branding, layouts, and event materials, belongs to Zegfest or its licensors, unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or use Zegfest content for commercial purposes without prior written permission.
11. Photography and Video at Events
Photography, video recording, livestreaming, and media coverage may take place at Zegfest events.
By attending an event, you understand that you may appear in general event photos or videos. These materials may be used by Zegfest for marketing, archival, informational, social media, press, or promotional purposes.
If you have a specific concern about the use of your image, you may contact us at info@zegfest.com.
12. Third-Party Services
Zegfest may use third-party services for ticketing, payments, email delivery, analytics, marketing, hosting, event access control, security, and customer support.
Zegfest is not responsible for third-party service interruptions, technical failures, or policies, except where required by applicable law.
13. Liability Limitation
Zegfest takes reasonable steps to organize safe and high-quality events, but Zegfest is not liable for circumstances outside its reasonable control, including:natural disasters;war, unrest, strikes, or government restrictions;pandemics or public health restrictions;border, visa, or travel issues;airline or transport cancellations;venue-related emergencies;third-party service failures;customer’s personal circumstances.
Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
14. Force Majeure
Zegfest is not responsible for failure or delay caused by events beyond its reasonable control, including natural disasters, government actions, public safety restrictions, technical failures, acts of war, terrorism, pandemics, venue closure, or other force majeure events.
If such circumstances affect an event, Zegfest will communicate available options to customers in accordance with applicable law and the Refund and Cancellation Policy.
15. Governing Law and Disputes
These Terms are governed by the laws of Georgia, unless event-specific terms state otherwise.
If a dispute arises, the parties will first attempt to resolve it through communication. If the dispute cannot be resolved, it will be handled according to applicable law and the competent court or authority.